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Staff Spotlight: Q&A With Receptionist Tiffany Taylor

Editor’s Note: In the interest of introducing patients to Capitol Rehab staff whom they may not know, we run an occasional series called the Staff Spotlight.

You’ve probably seen Tiffany Taylor at the receptionist desk of Capitol Rehab of Arlington at some point. She’s been with the office since July 2009. A Northern Virginia native, Tiffany now lives in Washington, D.C., but likes to travel, and says her favorite city is Dubai, UAE.

Q. Where were you born? Where did you grow up?

A: I was born in Fairfax, Va., and grew up in Herndon. I graduated Chantilly High School, in Chantilly. I was a bookworm throughout high school. I was in the National Honor Society, I was my class treasurer, and president and a national officer of the Future Business Leaders of America (FBLA)..

Q. How did you end up deciding to go to the University of Virginia?

A. There’s no real story. I applied to eight different universities, and was accepted to all of them. Ultimately, I chose the University of Virginia, where I got a bachelor’s degree in English and sociology with a minor in religious studies. I graduated in 2002. Fun fact: Dr. Booker is also a graduate of the University of Virginia.

Q. How did you end up in Arlington? What’s your favorite part about working in Arlington?

A. I crossed paths with Capitol Rehab through a job listing on Craigslist. I had always been familiar with Arlington, having lived in Northern Virginia my entire life. I love the hustle and bustle of Arlington, much like D.C., however, with the suburban feel of Virginia.

Q. What aspect of your job do you find most rewarding about working at Capitol Rehab of Arlington?

A. Most rewarding: The amazing personal relationship with all of my colleagues. As a receptionist, I interact with all patients, but only on an administrative level. I do enjoy seeing the young athletes (kids and teens) coming into the office and working toward their academic and sports goals.

Q. How has working at Capitol Rehab of Arlington made you better at what you do?

A. It has given me valuable, long-term experience in customer and administrative services.

Q. If you were in another profession, what would it be?

A. Makeup artistry. I am a certified makeup artist.

Q. What’s your favorite pastime and what do you like about it?

A. I love to travel; seeing the world, different cities, different cultures, has always been an interest of mine.

Q. Anything you’d like to add about the practice or the services at Capitol Rehab of Arlington?

A. Another fun fact: I had been working at Capitol Rehab for nearly three years when I discovered that longtime employee, Deborah Butler, and my mother had been close friends. Deborah was, in fact, my mom’s maid of honor, and we didn’t make the connection until after more than three years of being colleagues. Deborah is retired now, but certainly a renewed member of my family. Talk about a small world – a random advertisement on Craigslist would connect me with my mother’s maid of honor.

Read more staff spotlights.

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